Frustrated by missed calls, slow responses and lost bookings?

Independent restaurants, cafés and pubs are under constant pressure.

Rising costs. Staffing shortages. Tighter margins.

Yet every week, revenue is lost through:

• Missed phone calls during service

• Unanswered website enquiries

• Slow responses to social media messages

• No follow-up on private hire or event enquiries

According to industry reporting from UKHospitality and data published by Office for National Statistics, hospitality margins remain tight across the UK — meaning small operational leaks now have a bigger impact than ever.

This assessment helps you identify those leaks.